Covid-19 Update

Dear Pet Parent,

It gives us great pleasure to tell you that as of April 4^th we will gradually open the doors up to our hospital.  Keeping the utmost safety in mind, this will be a very carefully planned opening.  At this time we will maintain a “curbside” approach for all foods, medications and other products being purchased.  This means you will still call us from your car and let us know you are here to pick up your products and we will take payment and bring these products outside for you just as we have been doing.

Appointments will be with one client – all other family members will need to remain outside or in your car.  The family member coming into the clinic will be asked to wear a mask for your protection as well as our staff’s protection.  We are doing this to ensure that the veterinary care team can continue to offer the best care for your pet in a safe and timely manner.  If an infection were to spread in our hospital, this could lead to clinic closure and then we would be unable to help those animals in need. 

We will also ask that any client does not come into the clinic if they are not feeling well, or if they have been in contact with anyone who has or is suspected of having Covid-19.  We will continue to screen all of our clients before entering the hospital.  We will ask that you sanitize your hands as you enter the hospital.  We will also ask that you maintain the 2 meter social distancing and follow the arrows on the floors and instructions from our team members. 

Please bear with us as we slowly transition to our new method of practicing at Peterborough West Animal Hospital. This pandemic has been extremely difficult for everyone and we want to move forward with care, compassion and caution.  We thank you all for the patience you have shown over the past 2 years.  We are so proud of how well you all have pulled together in these trying times.

Warm Regards, 

Dr. Scott Sargent and the Care Team at Peterborough West Animal Hospital